I have empathy for our customers
As I embark on my new gig, I am amazed by the amount of vendors using the word “community” and “social”. How can a prospect navigate these waters? As a buyer of these services at Cisco, I found myself dismissing vendors with no differentiation, and no referencable customers and success stories. Luckily, Mzinga has both. I can’t wait to watch the competitors drop like flies (or change business strategy to chase the next hot thing).